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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Chris, I want to take a moment to express my appreciation of the services we received during our recent stay at BCS. My wife and I brought our coach to BCS with an extensive list of repairs and modifications. We arrived on April 12, a day ahead of schedule, for our first visit to BCS. Within a few minutes we reviewed our work list with Loren and a few minutes after that a technician was going over the coach with our work list in hand. It took 51 days to complete the work, including items I was not aware of but that your folks found and corrected. Throughout our time at BCS we were very pleased with the pace of the work, the time spent on the work and the attention to detail. I cannot begin to let you know how many of your folks we had dealings with, so I am not naming any specific individuals. We interacted with every craft and support staff in the place. All of our dealings were positive and we felt like valued customers at all points of the process. I don't need to go into great detail here but a few things stick out in my mind that have helped me to conclude BCS is now my preferred location for getting repairs or modifications on our coach: • I felt that I was welcome in the shop so I could see what was happening to the coach • Technicians seemed eager to address questions and took pride in explaining what they were doing and why • Accommodation of us "full timers", e.g., electrical hook ups, dump station and potable water • Daytime amenities, e.g., lounge, TV, WIFI, seating and work surfaces, lending library • BCS's rapid response to unplanned events, e.g., our having a furnace problem on a cold Friday before a very cold weekend You can be assured that Edie and I will, without reservation, recommend BCS to any coach owner we meet that needs services, regardless of the make of coach. Best Regards, Edie and Marty Hochberg 2005 Beaver Patriot Thunder" "Chris, the whole buying experience has been very positive at Beaver Coach Sales. From our initial contact and interactions with Scott Dyson at the fairgrounds, through our purchase, working with the Service guys to check the systems out the finance & closings, we have been happy and impressed with the profesional and personal qualities of the Beaver Coach Sales Team.

I (we) have been particularly happy and impressed by Nate and Sean. Not only are they skillful and knowledgeable about their roles, they are both genuinely very nice individuals and are willing to take that extra step or walk that extra mile to make our total experience with Beaver Coach positive & rewarding.

From the outset, Scott Dyson, has been there to facilitate for us, answer our questions & point us in the right direction. The guys in Service, Ken & Loren, have been very helpful, professional, and facilitative whenever I need them. And... in Jessica, you have the perfect person to meet & greet the public, answer the phone, and serve as the point person to folks walking in the door or calling on the phone. Her upbeat, positive, bubbly, can-do personality and attitude are the perfect compliment to the rest of your crew at Beaver Coach Sales. It's a great team."

Lee & Ruth Wick
"Chris,
I want to add to my evaluation comments yesterday. We have been coming here for 10 years with 3 Beavers for service. The reason we go so far out of our is because your service department is so good. We have had our coaches serviced at several other Beaver dealers, and at the Monaco service center in Elkhart. None can compare with yours in terms of getting things fixed and staying fixed.

Your service department is a major reason why we are buying our 4th Beaver here. And we are already getting warranty items taken care of, before we have even driven the coach off the lot. The best part is that warranty items are being taken care of by experts.

Simply put, your service people are the best."

John Malmberg
"Dear Thomas,

We brought our 2002 Beaver Patriot in for service on June 2, 2010 to resolve the leveling problem the coach was having. We came in on June 1, 2010 about 3:00pm; Ken Carpenter was most gracious in helping us get all the paper work in place for the next day.

Wow!, Steve our technician was very thorough and knew how to handle our problem, he was a joy to work with, (he has a sense of humor too, and is a Beatles fan!!). While we were there we asked Jeff Nash to look at our table (we never received a center leaf with the coach), he came up with a way to make one which would work, what a talented man!

We are overwhelmed by the graciousness of all the people at Beaver, and we will recommend anyone to your service center who needs help.

The parts dept: Robert, Matt and Larry have provided all parts we have needed, some shipped, and some picked up while at the service center. They go out of their way for all customers (we are sure of this)."

Jim & Georgia Buettell
"Tommy,

It was great seeing you and the Beaver service staff. I wanted to take a moment and offer you some feedback on our service visit.

On our arrival you went out of your way to make Margret and I welcome and I noticed you did the same for several other arriving coaches. Thanks for the outstanding personalized service. It was noticed.

3 individuals worked on our coach. Troy, Steve and Dave. Each were friendly, efficient and very conservative with what they recommended and did. Much appreciated. I continue to be impressed with the experience and dedication of the staff at the Bend Service Center.

I also wanted to comment on Larry in parts. He has been very helpful on previous phone calls and I took the time to introduce myself to him while I was there. He is knowledgeable and always willing to help.

In closing, I would continue to highly recommend you and your team of professionals for coach service and repairs."

Mark Carneal
"Good Morning Ron:

I just wanted to express my satisfaction with an outstanding body shop experience at your shop.

As you might recall, I was a victim of a huge dust devil while driving on 395 near Mammoth, CA. As it turned out there was major damage to the front and full left side of my coach.

I thought the shop did a fantastic job until I arrived back in Indio for the winter. Since being here, the coach has been inspected by everyone that heard of the incident. Needless to say, there are some very discerning residents down here. I have heard nothing but amazement and praise for the 'paint job.'

So, it turns out that I was wrong with my assessment of the work. It wasn't a fantastic job. It was a perfectly flawless work of art.

Thank you for providing such a talented group of people."

Jerry Fox

"Chris, I want to take a moment to express my appreciation of the services we received during our recent stay at BCS. My wife and I brought our coach to BCS with an extensive list of repairs and modifications. We arrived on April 12, a day ahead of schedule, for our first visit to BCS. Within a few minutes we reviewed our work list with Loren and a few minutes after that a technician was going over the coach with our work list in hand. It took 51 days to complete the work, including items I was not aware of but that your folks found and corrected. Throughout our time at BCS we were very pleased with the pace of the work, the time spent on the work and the attention to detail. I cannot begin to let you know how many of your folks we had dealings with, so I am not naming any specific individuals. We interacted with every craft and support staff in the place. All of our dealings were positive and we felt like valued customers at all points of the process. I don't need to go into great detail here but a few things stick out in my mind that have helped me to conclude BCS is now my preferred location for getting repairs or modifications on our coach: I felt that I was welcome in the shop so I could see what was happening to the coach Technicians seemed eager to address questions and took pride in explaining what they were doing and why Accommodation of us "full timers", e.g., electrical hook ups, dump station and potable water Daytime amenities, e.g., lounge, TV, WIFI, seating and work surfaces, lending library BCS's rapid response to unplanned events, e.g., our having a furnace problem on a cold Friday before a very cold weekend You can be assured that Edie and I will, without reservation, recommend BCS to any coach owner we meet that needs services, regardless of the make of coach. Best Regards, Edie and Marty Hochberg 2005 Beaver Patriot Thunder "
By: Edie and Marty     
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"Hi Chris, We are both extremely pleased with the complete experience of purchasing the Beaver Monterey from your dealership. From the moment Jeff Easter made himself known to us late on a Saturday afternoon, untill we drove away with our new toy we were impressed with all of the staff we met and had interactions with From the delightful young lady Jessica, Scott 'Shu", Nate, Ken and Loren, and the man in charge Chris; what a team you have. After driving away, we did experience some problems, but after a phone call to Jeff, we returned and every thing, down to the small and insignificant were all fixed cheerfully and competently. Both Bev and I agree that the purchase was a happy experience, (even though is snowed on us on the Memorial Day long weekend)!!!! Be assured Chris, we will make sure we return to avail ourselves of the first class service you provide; we also tell all of our RV friends what a great Service Centre you guys operate. We must particularly thank Jeff for his friendly and knowlegable manner, without which we would have driven awayinto the sunset. May you, your company, and your dedicated staff all prosper into the future. Best wishes to all, Bev & Gordon...(The Australians)"
By: Bev & Gordon     Alstonville, NSW, Australia
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"Great people to deal with. "
By: Mike & Cindy    Richland, WA
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"All of the people at the dealership have been helpful, informative, and professional. Since this was our first RV purchase, we wanted to make sure the experience was a good one. It has been all of that and more with such a knowledgeable staff that has really worked with us from the start through the actual purchase. We look forward to a continued relationship with Beaver Coach Sales and Service of Bend. Thanks to all for your help and professional spirit. Bill and Lee Radanof Eagle Crest/ Redmond, Oregon"
By: Bill and Lee    Redmond, OR
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"Our experience with Beaver Coach and sales, especially Paul Jeffries (P.J.), was wonderful. Chris, the General Manager and Scott of finance were awesome too! Everyone was patient with us and very honest and helpful, which made it a very pleasurable experience. We are very excited to have our new coach. THANK YOU!! Larry and Vickie Smith "
By: Lawrence    Prineville, OR
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"We appreciate so much the great service we received on our Beaver coach. All the staff their were great to work with and the service personnel were top notch. You made an extra effort to get us back on the road because of our schedule and that too was greatly appreciated. Thank you so much for the great job on the repairs and all you did to make us feel welcome. We will be returning when we need service again. Thank You!"
By: Larry & Rhonda     Soldotna, AK
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Financing