Our satisfied customers are the BEST publicity we could hope for!
These testimonials for Beaver Coach motorhomes are unsolicited and only edited for brevity.
"Good morning Ron,
I just wanted to express my satisfaction with an outstanding body shop experience at your shop. As you might recall, I was victim of a huge dust devil while driving on 395 near Mammoth, CA.
As it turned out there was major damage to the front and full left side of my coach. ($70,000) I thought the shop did a fantastic job until I arrived back in Indio for the winter.
Since being here, the coach has been inspected by everyone that heard of the incident. Needless to say, there are some very discerning residents down here. I have heard nothing but amazement and praise for the "paint job."
So, it turns out that I was wrong with my assessment of the work. It wasn't a fantastic job. It was a perfectly flawless work of art.
Thank you for providing such a talented group of people."
Sincerely,
Jerry Fox
"Dear Chris,
The reason for this letter is to thank you and your staff for providing such professional service on our coach. We have always had superior relationships with your sales staff especially Ron Estes.This trip to Beaver Coach Sales was to have both warranty, and customer work done.
We are totally impressed by all of your service staff. Those folks who were personally involved started with Tom Halter and Ken Carpenter. Patty Pierce, Allan Sanford, Troy Christensen, Jeff Nash, Dave Bagley and Steve Wilson, were all involved in servicing our coach. All of these folks were extremely professional and customer oriented in doing their jobs. They go out of their way to make you feel comfortable. Please take a moment to pass this letter along.In our 40+ years of RVing you have the absolute best service staff we have ever dealt with. Keep up the great work."
Gene and Mindy Betterton
(and “Danny” the cat)
Texas
"My wife and I would like to thank you for the great work your Service Department did on our Patriot Thunder. It was a nice experience to be able to spend the night there with power and get the coach in the shop first thing in the morning. Troy, the tech that did the work was courteous and had no problem of me watching the work being done. The coach is repaired now and I would do business at your facility again."
Marty & Suzie Schenck
"JD and I want to thank you (and all at Beaver Coach Sales) for the wonderful attention we received during our process of acquiring this truly fine Patriot. We have enjoyed having such a high quality and spacious "home". Everything is working A-OK and we have enjoyed showing it off and bragging about the GREAT people we dealt with at Beaver Sales!
Thanks to you and your wife for the very nice dinner... We will see you in the spring.Kathy & JD Bryant
"The message of this card doesn't begin to convey the blessing you all have been. We are in awe of the service you have given us and the warm friendly attitudes we have seen. In a day when 'service' appears to be an 'endangered species', you all have been there in such a wonderful way. We will be ever thankful to you. We have already begun and will continue on singing the praises of Beaver Coach and it's staff here in Bend wherever the road takes us."
Dan & Jean Anderson
"Charlie and I want to thank you and everyone at Beaver Coach Sales for helping us find our new motor coach. We are both delighted with our Beaver Marquis 2000. It is everything that was promised, and more...
Friends said that buying a motor home we had never seen was crazy, but the great reputation of Ty, Ole, and you made us comfortable with our decision. We have strongly recommended you all to anyone who will listen.
Ty, we have many things to thank you for in addition to getting the right coach for us. You took delivery of our Jeep when it arrived from Connecticut and arrainged for the towing equipment and auxiliary braking system to be installed; you arranged for an exterior exhaust vent for the stove hood; you had the sofa switched and a roof ladder installed; and you found the right fabric for the two missing dining chairs...
Kevin Story spent a long day explaining how things worked, answered our many questions, and then said, 'Call if you have questions.' We have called, and he has been extremely helpful. The front desk and phones are handled with grace by Kelly who always gets our messages through.
Chris, you have an outsanding team and w enjoyed doing business with you. Thanks for everything.Meredith Speers & Charlie Pedler
"It is not often that we take time out of our busy lives to write a note of gratitude, but quite frankly it's not often in today's world that you run across customer service the stands firmly above the rest. But recently my wife and I found such service.
We purchased a pre-owned Beaver Marquis from Beaver Coach Sales of Oregon. This is our 5th coach and not only is the quality of the coach the best, the service before and after the sale has been by far the most impressive we have ever experienced.
Most notably is Scott Dyson; Scott has gone out of his way to make our purchase a true pleasure. In fact, the entire staff has been incredilbe from day one. Whever someone compliments our coach we make sure to not only tell them of the quality but also instruct them to 'deal with the best', Scott Dyson and the satff at Beaver Coach Sales."Ed & Lori Guest
"Dear Ron, I think I have more experience writing letters to compalin about service than I do in complimenting anyone for service. In that regard I would not write to compliment anyone about good service, it would really have to be outstanding to get me to take time to write such a letter.
In this case it is the 'outstanding service' Beaver Coach Sales has delivered to me since we bought our 1999 Marquis from you last November. We had a couple issues but you and Beaver Coach Sales were right there to help us with these issues. You folks said what you meant, and meant what you said. I would not hesitate at all to buy our next coach from Beaver Coach Sales, and I am sure when that day comes you will see my smiling face out on the lot looking at your coaches.
To a prospective buyer of a motor home I would recommend Beaver Coach Sales. We live just outside of Vancouver, Washington, which is roughly 190 miles and 4 hours drive to Bend. There are many dealers closer and more convenient, but you folks have proven your worth and the inconvenience of traveling to Bend was more than worthwhile because we got an excellent coach, excellent service, and were dealing with some folks you can trust."David & Tish Marosi